RETURNING YOUR ORDER
Standard returns policy is 21 days for online orders.
Your return may be rejected if items fail to be in a resalable condition.
Items must be in their original condition and include all tags.
Items must be returned via our online portal.
You don’t have to pay anything when you drop your parcel off, however all UK return parcels are subject to a £1.99 return fee for up to 6 items, additional items will then be charged at £1 per item which will be deducted from your refund.
Your invoice is attached to your order dispatch email.
You will receive email confirmation of your return. Once your return has been processed, your refund will be issued via your original payment method within 3-5 working days.
Need help returning your order?
Reach out to our Customer Service team here to contact us.